Terms of Service
Last Updated: January 2025
Welcome to TJ Hope Foundation. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.
Please read these Terms carefully before using our services. If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By accessing or using the TJ Hope Foundation website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and TJ Hope Foundation.
You must be at least 13 years old to register as a member or volunteer. If you are under 18, you should review these Terms with a parent or guardian.
2. About TJ Hope Foundation
TJ Hope Foundation is a registered non-governmental organization (NGO) operating under the laws of Cameroon, specifically Law No. 99/014 of December 22, 1999 governing non-profit associations.
Our Mission: To make a positive impact in our communities through charitable campaigns, events, and volunteer programs focused on health, education, and community development.
3. Use of Website
Permitted Uses
You may use our website for the following purposes:
- Learning about TJ Hope Foundation's mission and programs
- Registering as a member or volunteer
- Making donations to support our campaigns
- Accessing information about our events and initiatives
- Contacting us with questions or feedback
Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any portion of the website
- Transmit any viruses, malware, or other harmful code
- Harass, abuse, or harm other users
- Impersonate any person or entity
- Collect or harvest personal information of other users
- Use the website for commercial purposes without our written permission
- Interfere with or disrupt the website's functionality
4. User Accounts and Registration
Member Registration
When you register as a member, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Volunteer Registration
Volunteer applications are subject to review and approval by TJ Hope Foundation. We reserve the right to accept or decline any application at our discretion. Acceptance as a volunteer may require additional agreements or background checks.
Account Security
You must immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account information.
5. Donations
Currency and Processing
Donations are processed in Central African CFA franc (XAF) through secure third-party payment processors. We implement industry-standard security measures to protect your financial information.
Tax Deductibility
Donations to TJ Hope Foundation may be tax-deductible to the extent permitted by Cameroonian law. We recommend consulting with a tax professional regarding the deductibility of your donation. TJ Hope Foundation does not provide tax, accounting, or financial advice.
Upon request, we will provide a donation receipt for your records. Please retain this receipt for tax purposes.
Use of Donations
Unless otherwise designated for a specific campaign or program, donations will be used for general operating support at the discretion of TJ Hope Foundation's leadership. We are committed to using all donations efficiently and effectively to further our mission.
If a designated campaign is fully funded or discontinued, we reserve the right to redirect your donation to a similar program or our general fund, unless you request a refund as outlined in our Refund Policy.
Financial Transparency
In accordance with Cameroon law, TJ Hope Foundation prepares annual financial statements and activity reports submitted to the Ministry of Territorial Administration (MINAT). We are committed to financial transparency and accountability.
6. Refund Policy
General Policy
As a nonprofit organization, donations are generally non-refundable once processed. However, we will consider refund requests in the following circumstances:
- Accidental duplicate donations
- Technical processing errors
- Fraudulent transactions
- Designated campaign cancellation (if you do not wish to redirect your donation)
How to Request a Refund
To request a refund, please contact us within 30 days of your donation:
- Email: donations@tjhope.org
- Include: Your transaction ID, donation date, amount, and reason for the request
Processing Time
Approved refunds will be processed within 10-14 business days. Refunds will be issued to the original payment method.
7. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, videos, and software, is the property of TJ Hope Foundation or its licensors and is protected by copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use our content without our express written permission.
User-Generated Content
By submitting content to our website (such as testimonials, comments, or volunteer stories), you grant TJ Hope Foundation a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for our mission-related purposes.
8. Third-Party Links and Services
Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse and are not responsible for the content, privacy policies, or practices of any third-party websites.
Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.
9. Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- The website will be uninterrupted, secure, or error-free
- The information provided is accurate, complete, or current
- Any defects or errors will be corrected
- The website is free of viruses or other harmful components
While we strive to provide accurate information about our programs and impact, we cannot guarantee specific outcomes from donations or volunteer participation.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY CAMEROON LAW, TJ HOPE FOUNDATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claims arising out of or related to these Terms or your use of our website shall not exceed the amount you have donated to TJ Hope Foundation in the twelve (12) months preceding the claim.
Exceptions
Nothing in these Terms shall limit our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded or limited under Cameroon law
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Cameroon, without regard to its conflict of law principles.
Any disputes arising out of or related to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Cameroon.
We encourage you to contact us directly to resolve any disputes informally before pursuing legal action.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on this page
- Updating the "Last Updated" date
- Sending an email notification (for significant changes)
Your continued use of our website after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our website.
13. Contact Information
If you have questions, concerns, or feedback regarding these Terms of Service, please contact us:
Email: legal@tjhope.org
General Inquiries: info@tjhope.org
Donations: donations@tjhope.org
Contact Form: Visit our contact page
